Gift Certificates Terms & Conditions:
When purchasing a gift certificate, please note;
- That our gift certificate will be emailed to the recipient after your order has been paid for.
- That our gift certificates are redeemable online at www.exotiqueblends.com only.
- That our gift certificates are non-refundable and,
- That our gift certificates expire after 1 year.
We ship to any where in Canada. We also offer free shipping on all purchases of $100 or more. Unfortunately at this time, we only ship domestically.
It's an estimated 4 -7 business days for delivery from the time your order has been processed. Delivery estimation time may be more or less depending on your location or product availability. In most cases delivery is within the 4 -7 business day window.
Please also note that the shipping rates for the items we sell are weight-based. To reflect the policies of any shipping company we may use, all weights are calculated in grams to give fair and as accurate as possible shipping rates.
We're so confident that you'll love our products that we guarantee your satisfaction with, and the quality of, all of our products. Our policy is designed to make purchasing Exotique Blends products easy and worry-free. If you don't love it, we've got you covered!
Within 14 Days of Delivery,
No Questions Asked
If you are unsatisfied with our products for any reason, you may exchange them for equal value product credit, same-value exchange, or a full refund (less shipping & handling).
Within 15-30 Days of Delivery
You are eligible for a cash refund of 80% of the purchase price*, equal value product credit, or product exchange (less shipping & handling).
Within 31-90 Days of Delivery
You are eligible for equal value product credit, or product exchange (less shipping & handling).
*80% of the total amount originally paid for the product, including reduction in price due to the use of any product credits.
**Please note.. that this return policy is subject to all items except our skincare and can be changed at anytime without notice. Please see our skincare return policy below.
EMPTY BOTTLE RETURN... Our Skincare Return Policy.
When it comes to our skincare products, we treat returns a little differently. Changes in our skin, good or bad, happens overtime. When trying a skincare product, you have to give your skin time to Respond, Adjust and Change, before you will notice the difference. You can't fully see true results in only a few days. You need consistent use, overtime to see real change in your skin. Which is why we offer the EMPTY BOTTLE RETURN POLICY for our skincare line. This policy gives you up to 60 days to use our skincare products until it's finish, see the results and then make informative decision. And if you're not satisfied with the results by your 60 days end, you will be refunded your full money back (less the shipping) guaranteed. It's that simple!
How to Return or Exchange a Product
In the event that you would still like to return or exchange your product, we've made it as hassle-free for you as possible. Contact us at firstname.lastname@example.org and customer support will reply to you with instructions on how to proceed with your request.